Are You Busy or Productive?

Are you a big risk taker? Do you see yourself as a gambler? There is a big difference in the degree of risk between buying a lottery ticket versus taking your life savings and going to a gambling casino. As business owners we inadvertently take unnecessary risks with our business with unintended consequences. We get…

Time for Corrective Action

Basics of Corrective Action

Corrective action is a process of communicating with the employee to improve unacceptable behavior or performance after other methods such as coaching and performance appraisal have not been successful. When managing job performance and/or disciplinary issues there are two fundamental principles to keep in mind: Employees deserve to know and understand what is expected of…

Is Your Sales Competence Hidden? Build Your Own Questions Library

Is Your Sales Competence Hidden?

Build your own questions library OR secrets of a sales professional: How I sold millions in new business with NO talking or telling May I let you in on a little secret? During my sales career I have been blessed to obtain millions of dollars of new business and never use a sales pitch. Instead…